Senior Site Reliability Engineer

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Job description

Exciting new job opportunity for a Sr Site Reliability Engineer to join a global data informatics business.

Up to \u00A390,000 + 10% Bonus
Permanent (Hybrid)
London, UK

Your new company
Established over 120 years ago as a global publishing business, we have since evolved to be a leading information analytics company. We help professionals and institutions to progress science, advance healthcare and improve performance. We are incredibly proud of the work we do, and you will be joining an organisation that brings real value to its customers. As a global business we have offices across the world with more than 8000 employees and many plans in place for further growth. We have a complex portfolio of digital products and services. We have a cloud native, microservices and container platform strategy which seeks to improve how we deliver quality software to customers at a higher pace. Right now, we are recruiting for a Senior Site Reliability Engineer to implement DevOps with a specific focus on innovation, application reliability and performance at scale. Fundamental to SRE is a software engineering approach to IT operations, SRE teams use software to manage systems, solve problems, and automate operations tasks.

Your new role
As an SRE, you will work closely with our Product Owners to agree on targets that value our customers the most. You will sit between our development and operation teams, working to ensure the best customer experience for our customers. You will de-bug production issues across services and all levels of the stack including real user experience issues. You will respond to availability incidents and provide support for product teams with customer incidents. You will learn from your experiences dealing with various incidents and produce plans to move forward, ensuring issues do not occur again.

You will run our infrastructure platform with Terraform and Kubernetes and make improvement suggestions to ensure maximum platform efficiency and aim to improve and simplify the deployment process. You will plan the growth of your products infrastructure, designing, building and maintaining paved road modules that allow products to scale.

You will share our operating principles and work to solve challenges from a business and customer perspective, viewing problems as an opportunity to improve. You will have strong systems knowledge with a deep understanding of the whole and the parts, how products interconnect and feedback loops. You will keep documentation of all plans and resolutions to allow for a standard strategy to be put in place.

Some projects you could work on include:

* Coding infrastructure automation with Terraform, Jenkins and similar tools.
* Improving New Relic monitoring or building new metrics.
* Consulting with product teams to improve observability and reliability.
* Helping infrastructure team to deploy and fix new components.
* Planning, preparing and executing the migration of products to the infrastructure platform.

What you'll need to succeed
The successful candidate will have an infrastructure and software engineering background with strong skills in Java and\/or Python, working in large, multi-product environments. You will have an improvement mindset and enjoy overcoming challenges. You will have experience of authoring CI\/CD pipelines including automation elements related to composition, deployment, and monitoring. You will have good experience implementing \"infrastructure as code\" using terraform and CI\/CD for automation. You will have experience monitoring, alerting and automating actions using New Relic, OpsGenie and Status Page and will have created actionable dashboards and reports from various data sources, with skills in the area of data optimisation. You will hold a good understanding of Linux and the Unix Shell and an understanding of configuration management systems such as Puppet and Ansible. You will have strong experience with DevOps, Jenkins, Kubernetes, Terraform or similar technologies. You will have experience with branching and merging strategies and Github. You will be enthusiastic about strategy improvement and have a keen eye for detail. As a Senior SRE, you will be confident mentoring more junior engineers and play an active part in the recruitment process as we continue to grow our team.

What you'll get in return
As an equal opportunity employer, we are dedicated to your success. You will be joining a collaborative, innovative and fun environment where everyone has an important part to play. We promote a healthy work-life balance across the organisation with numerous wellbeing initiatives in place. We offer a generous pension and holiday allowance along with 10 additional days a year to up-skill and learn new technologies, we will even fund any additional training you take on. For more information about our excellent benefits package please get in touch.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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