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Technology Engineer

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Hays

2021-12-03 11:00:02

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Technology Engineer

Hays Technology are looking for a Technology Engineer to join our client, a leading data centre within the Central London area. You will be reporting directly into the Group IT manager as part of the Group Information Function. You will be responsible for responding and resolving tasks relating to all level 1 and 2 incidents and reviewing if needed escalating requests of a higher technical level as and when required.

What you will be doing:

* Responsible for the proactive monitoring, maintenance and support\/escalation of the incoming IT support requests either by email, phone or internal ticketing system.
* To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.
* To develop support documentation where required to improve the user experience.
* To develop their skillset in-house with a clear progression expectation to higher levels of expertise.
* Provide on occasion out of hours support as required.
* To assist the Group Technology and wider Information.
* Any other ad-hoc work requests as determined by the Group IT Manager.

What we are looking for:

* Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.
* Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective.
* Experience with supporting All Microsoft desktop OS (Win7+), Microsoft Server 2008 and higher, Active Directory. DNS \/ DHCP, Microsoft O365 and Citrix.

What you will get in return

* 10% non-contribution pension, private medical for you and family, 7 pound a day lunch, season ticket loans, 20% bonus scheme and 25 days including bank holidays.

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

* If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
* Do you know someone that would be perfect for this role? We offer \u00A3500 in high street shopping vouchers on all successful referrals

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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