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VIP Support Manager

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Hays

2021-12-03 10:03:45

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: Banking & Financial Services

Job description

VIP Support Manager - London Investment Bank

Hays Technology is looking for a VIP Support Manager to help our client delivering infrastructure services to the bank's platforms globally.

What you will be doing:

* Providing operational management to the VIP support team.
* Managing processes, escalating of all major VIP and Front Office outages and reporting efficiently.
* Supporting architecture designs, roadmaps, planning & deployments.
* Responsible for recruitment, chairing of bi-weekly management meetings and 1 on 1s.

Who you will be working for:
Our client who has extensive financial markets and commodities experience in London's banking industry has been at the heart of supporting clients globally. They are becoming increasingly more aware of the importance of technology and rapidly expanding the IT Team in London.

What we are looking for:

* 5+ years of experience as an IT Front Office VIP Support Manager across Infrastructure platforms.
* A strong grounding in incident, problem management and business change.
* Experience working in Financial Services \/ Investment Banking environment.
* Deep understanding of ITIL principles, application and infrastructure technologies.

What you will get in return:
Working in the investment banking industry certainly has its rewards and this role is no exception. An excellent rate is on offer for this position. In addition to this you will get training and development activities designed to help you make the best of your abilities and talents. Benefits which you can tailor to suit your own health, wellbeing, financial and lifestyle choices, plus a great flexible working programme in place with the option to split your time between working from home and working in the office.

Please click to apply for this role, we welcome your application!

I am a Consultant for Hays Technology, specialising in Infrastructure for the London Financial Services sector, helping tech professionals develop their careers and ensuring organisations are supported by top talent.
My passion for this space stems from building a business on strong principles of customer service and delivery - I thrive on delivering for our clients.

At Hays Technology, we are shaping the future of recruitment. IT support skills have never been needed more, so whether you are hiring for your team, or looking to take the next step in your career, talk to us today.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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