Area Collections Manager

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Job description

Salvation Army Trading Company Ltd (SATCoL) was established in 1991. It encourages the reuse and recycling of donated clothing and other household items through its nationwide network of 8,000 clothing banks, having one of the UK's largest clothing collection operations. It also has over 220 charity shops and donation centres within the Retail Division and, with the support of the British public, SATCoL has donated over £76 million to The Salvation Army in the last ten years.

Our work extends to other markets through numerous other divisions and brands; Salvationist Publishing & Supplies (SP&S), World of Brass, World of Sound, Studio Music and R Smith & Company. SATCoL operates a diverse workforce, employing over 8 paid colleagues and over 3,000 volunteers, working at multiple locations throughout the length and breadth of the UK.

Our core purpose is to provide The Salvation Army with resources to enhance its mission, which we do following our six company values: Responsibility; Honesty; Commitment; Respect; Excellence; Compassion.

If you want to be a part of our success and to play a part in helping others whilst working for a fantastic company, then read on!

The role: South West

Managing a team of motivated and engaged collectors within your designated area. This role is varied and diverse utilising your people management skills to support remote workers and interacting with the support teams, site owners and the general public. You will be providing a safe and inviting recycling environment to the public, ensure that targets are met, KPI's achieved and productivity and value for money is maintained to the highest standards. Home based but able to travel within your area you will have the opportunity to progress within our expanding company.

General Duties include:

Manage a team of up to 30 collectors to maintain the level of service delivery to partners and donors expected by the company.

Team management to include performance, communication, absence, holidays, shift working, bonus schemes.

Ensure that all collectors are provided with appropriate tools to complete the job including PPE and make sure that stock levels for individual teams are maintained and distributed. Monitor usage and storage in as much as no driver operates without necessary tools etc.

Improve the productivity of the collection areas by implementing change to improve KPI performance

Assist the team of collectors through coaching and performance management.

Oversee the improvement of trailer stacking / safe ways of working to optimise trailer costs.

Represent the region externally, taking responsibility for protecting and enhancing the public image of the Company and The Salvation Army, liaising with local stores and SA Corps as necessary.

Inputting, reviewing and reporting on budgets and expenditure, maintain optimum accountability for expenditure.

The ideal candidate will have:

High level of personal integrity

Demanding but empathetic style of management.

Good presentational skills

Strong interpersonal skills

Self-motivated with the ability to motivate others

Able to keep calm in a crisis and work under pressure

Self-starter and sees activities through to completion

Ability to prioritise and manage the resolution of multiple tasks simultaneously

Benefits include:

Discretionary Bonus

Excellent pension scheme

Fantastic employee benefits platform

25% Company discount

Incremental holiday scheme