Business Analyst

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Job description

About the role

We're looking for experienced Business Analysts who will help us deliver best in class projects for our clients. We are particularly keen to attract people with BA experience from across multiple sectors such as Financial services, Technology, IT, Utilities, Banking, Insurance, and pharmaceuticals.

As a Business Analyst your role will be to act as a key interface between the technical project team and user communities. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical. Our projects and programmes are predominantly within the financial services sector delivering transformation and change. Working on these projects will be a mix of client sites from locally and nationally for the duration of client engagements.

Key Responsibilities

The responsibilities of each role will vary depending on client needs but will include:

• Meeting with stakeholders to understand and review business objectives and project requirements.
• Analyse, cleanse and visualise data to identify trends and make decisions.
• Documenting the current 'As Is' using process maps and presenting back to stakeholders.
• Considering business requirements against the current processes and assisting in the development and / or implementation of requirements utilising analysis techniques.
• Facilitating workshops to achieve focused outcomes and joint understanding of user needs.
• Attending weekly project meetings.
• Formally documenting functions and processes using Microsoft Office tools (including Visio) and/or Google suite.
• Supporting the production of Management Information and presenting this back to clients.
• Support user acceptance testing (UAT) by creating test cases and acceptance criteria, and supporting issue/defect management.
• Working with project managers and PMO managers to deliver projects and programmes to plan
• Working on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies and tools.
• Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders.

What is Change Solutions?

Operate's Change Solutions team use their expertise to support our clients' change programmes. We provide mobile, flexible and skilled resources to undertake 'execution' type work in a model that is cost effective and scalable.

Staff are currently typically engaged on a 'team extension' basis, working remotely. They can be fully integrated into the clients' teams, trained on their systems or be deployed using another model if preferred.

Skills and Experience Required

We're looking for candidates who have varying levels of Business Analysis experience that can effectively and efficiently manage the definition, analysis, delivery and maintenance of business, project and system requirements.

You will have:

• Undergraduate degree (e.g. BA, BSc).
• Experience of working as a Business Analyst within complex project environments.
• Good technical understanding of Business Analysis frameworks, value cycles, business processes, business requirements and UAT methodologies.
• Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships.
• Ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients.
• Proven analytical and sceptical mindset with an ability to develop solutions to technical problems.

Where will you be based?

You will be based in either of our UK Operate locations, London, Manchester, Birmingham, Glasgow and Edinburgh; however as a result of the wide variety of clients and projects, you may be asked to work in other locations within the UK and beyond, sometimes at short notice and sometimes over lengthy periods of time. Your desire and ability to do this will be discussed as part of the recruitment process.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

The Deal

We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.

Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

The Deal

We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.

Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.