Business Analyst

---

Job description

Title: Business Analyst (Solution)

Contract Type: 6 Month Fixed Term Contract

Location: Office based 20-40% at either Sidcup, Kent DA14 5HU or Stratford, London E15 4PH Stratford. A degree of flexibility will be needed to travel between the offices.

Persona: Agile Worker

Salary from: £47,764 to £60,000 pa depending on experience

Closing date for completed applications: 6th December 2021

Telephone and Formal Interview (via Microsoft Teams) from 10th December 2021

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

We are currently looking to recruit a Business Analyst to assist a Technical Project Manager with the delivery of a Joiners, Movers, Leaver's project.

The Business Analyst role will be to capture the major activities and/or functions required to support the JML Processes whilst also identifying and driving opportunities for process automation and integration, productivity and efficiency gains, service and quality improvements and higher levels of customer satisfaction.

The project deliverables will cover areas such as Asset Management, License management, Ownership and accountancy for end-to-end processes, remove and/or limit the manual or paper-based processes, introduce automation to remove human error, clarify permissions and agree SLA's.

The Business Analyst role will sit within a team of Technical project managers reporting into the Technical Project Lead. The Technical Project Team work closely with the Cloud and Infrastructure engineering Team and the Workplace Technology Team. Our focus is to deliver technical projects supporting our cloud first strategic plan.

Your expertise will enable you to run workshops and deliver output including process diagrams, high level requirements, data analysis and supporting detailed requirements documents. You will be experienced working with different project approaches and development methodologies and will be adaptable as circumstances require. Ability to define and record requirements and complete analysis relating to project deliverable is essential.

Skills and experience

• Experience in completing analysis work and requirement gathering to deliver the project.
• Must be able to demonstrate robust problem solving, and highly effective business analysis skills
• Experience working with stakeholders to produce process diagrams.
• Well organised with the ability to prioritise workload.
• Experience working utilising both Agile and Waterfall methodologies.
• Strong written, verbal communication and presentational skills essential.
• Experience using DevOps/Jira or similar would be beneficial.
• Experience running procurements desirable but not essential.
• Project management skills and experience desirable. Familiarity with Agile methodologies Competent with standard office programmes with an appreciation of a wide range of other applications/systems preferred
• Relevant Professional qualification advantageous.

If you are interested in this role and have the experience required, then apply without delay!

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.