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Catalogue Request Analyst

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Boss Professional Services

2021-12-03 07:40:37

Job location London, Greater London, United Kingdom

Job type: contract

Job industry: I.T. & Communications

Job Contact: Charlotte Straw

Job description

Catalogue Request Analyst - Outside IR35 opportunity

This role will be responsible for the day to day delivery of the Service Catalogue Management process and for its effectiveness and efficiency.

Key accountabilities include:

  • Maintain all items in the Service Catalogue throughout their life cycle, including associated workflows and attributes
  • Ensure that information about each Catalogue item is relevant and up to date on the Service Catalogue
  • Update and maintain the Front End of the Service Catalogue within the relevant toolset

Essential criteria:

  • Experience with Portal and Service Catalogue Management in ServiceNow
  • Experience in the use of SharePoint
  • Subject matter expert in Catalogue Management

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