Community Support worker / Communicator Guide

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Job description

Reference number: 46381

Location: Mendip, Somerset

Salary: £10.21 per hour/ £19,903 FTE

Hours: Various

Closing date: Friday 3 December 2021

Interview date: As suitable applications are received

Contract type: Permanent

Job advert:

Could you be a Sense Communicator Guide?

Here at Sense, we now have an opportunity for a Community Support Worker / Communicator Guide to join our service in Mendip, Somerset.

As a Community Support Worker / Communicator Guide, you will support individuals who have sight and hearing loss. You'll be there to act as the eyes and ears of the individual - to make sure that communication is clear and that they are able to move around safely.

Support will start from the individual's home and is led by the person being supported. Activities may focus on family shopping, assisting with tasks surrounding their children and correspondence in the home. No two days are the same.

The role is community based and the role requires the staff member to lone work during the week, starting and finishing their day at their home, as opposed to an office.

The shifts you work can be flexibly arranged across the week (this will be discussed at the interview). Generally, the working hours are from Monday to Friday. There may be scope for increasing working hours if desired.

The people we support are individuals and they are all treated as such. As a general guide, you may support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing.

Does this sound right for you?

Working at Sense gives you a wide range of benefits including:

24 days' holiday + bank holidays; increasing with length of service
Free DBS Check
Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
Free access to over 100 online and face to face training including the care certificate.
On-going development opportunities
Flexible working and family friendly policies
Employee referral scheme
Health and well-being support
Pension Scheme
Discount scheme

Your duties can include:

To support individuals / groups within the home, centre and community.
To provide a customised, responsive and high quality service to people with multiple sensory impairments, physical and/or learning disabilities who use Sense services.
To deliver services which meet or exceed organisational expectations and standards.
Full job specification is attached below.

Your required skills and experiences:

For genuine occupational reasons we are looking to appoint a female candidate only (exemption under the Equality Act 2010 Part 1 Schedule 9).
You require a full UK license and must be willing/able to drive and have your own vehicle.
Initial training in communication and guiding (amongst other training offered) will be provided to ensure you are confident in supporting individuals with sight and hearing loss.
Knowledge of multi sensory impairments / learning difficullties is beneficial.
Full person specification is attached below.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Work at Sense can be demanding and so isn't for everyone, but it is also incredibly rewarding and valuable. Take a look at the video below to see why we do what we do.

To apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on or . If you would like to find out about our Community Services contact Emma Wilson on

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. We value everyone's contribution and ensure people are given the opportunity to realise their potential. We will promote equality and diversity in all that we do and the work we do in partnership with others. For more information please visit:

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