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Customer Advisor - Work from Home

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Cordant People 9.50 British Pound . GBP Per hour

2021-12-03 07:46:11

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

Customer Advisor - Work from Home
Full time and permanent contract
29th November start date!
£9.50 per hour

We are recruiting for Customer Service Advisors to join our Global Outsourcing client working on behalf of a well known utilities company. This is a full time, permanent role starting at the end of November so it's a great opportunity to secure permanent work before the New Year! Full training is provided for the role so if you have previous customer service experience and you're looking for your next challenge then this could be the role for you.

This is a 100% work from position and all equipment will be provided by the client before you start, all you need is reliable broadband and a suitable work station in your home.

What will you be doing?

- Handling a variety of customer service queries and complaints
- Helping customers with billing and account queries
- Resolving queries over the phone as well as via emails
- Ensuring customer satisfaction on all customer interactions
- Aiming for a first time resolution on all customer queries

What are we looking for?

- Previous experience within a customer service role - call centre experience is desirable but not essential
- Excellent communication skills, both written and verbal
- Ability to work in a fast paced environment
- Computer literate as you'll be using a number of in-house systems
- Confident working independently as well as part of a team

Pay rate -

- £9.50 per hour
- Fortnightly pay

Hours of work -

- Monday to Saturday: shifts between 8am-9pm
- Sunday: shifts between 9am-6pm
- Full time hours only

We're looking to get candidates started on 29th November so interviews are taking place now! If you're interested in the role and wanting to secure a position before the New Year then apply now!

Due to the nature of the role successful candidates will need to be able to pass a DBS check.

Cordant People are an equal opportunities employer
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