Food Service Assistant

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Job description

Welsh Water is the sixth largest of the ten regulated water and sewerage companies in England and Wales. Responsible for providing over three million people with a continuous, high quality supply of drinking water and for taking away, treating and properly disposing of the wastewater that is produced, we are fully committed to delivering best quality service at least possible cost.We're different from other water and energy companies. We don't have shareholders. This means that we're able to keep bills down; help more customers who are struggling to pay their bills; and also put every single penny we make straight back into maintaining and improving our services and protecting our environment - now, and for years to come.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is also key to us, so we are looking for people who understand and comply with the company's required security objectives.
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.What you'll be responsible for

- Provide a friendly information service to visitors about places to walk, cycle and other activities.
- Engage with visitors as an ambassador of Welsh Water.
- Serve food and beverages to customers.
- Ensure tables are kept clean and available for customers to use.
- Cash handling
- Ensure that food hygiene standards and procedures are followed at all times

Who you'll work with

Internal
- Visitor Attraction colleagues
- Various colleagues visiting the site

External
- Members of publicAbout you

The following experience, knowledge and skills are deemed essential unless otherwise stated:
Experience
- Catering and waiter/waitress experience - desirable, not essential
- Practical health & safety & food hygiene experience - desirable, not essential
- Working with the general public

Knowledge & Skills
- Catering customer service knowledge or specialism - desirable, not essential
- Ability to work on own initiative
- Commercial awareness
- Numeracy / till operating skills - desirable, not essential
- Ability to speak Welsh - desirable, not essentialGood to know

This role is of a casual/seasonal nature. Through the busy seasons (Spring/Summer) working hours will typically fall through 5 shifts per week, shifts range betwen 7.30am - 4.30pm.
During the off season (Winter/Autumn) working hours will typically be 1 - 3 days per week (on average). Working hours between 7.30am - 3.30pmBenefits

As well as a market competitive salary and 25 days annual leave (pro rata), we offer a range of employee benefits including:

- Variable pay schemes.
- Enhanced employer pension contributions.
- Reduction on gym memberships and high street shopping.
- Cycle to work scheme.
- Car-leasing scheme.
- Health CashBack scheme.
- An employee assistance programme for employees and their immediate family.
And many, many more.

INDHP