Import Administrator

Pertemps Recruitment are recruiting for a Import Administrators for our client based in Dartford, Kent.

As part of a team of Import Administrators you will report directly to the Import Supervisor, your role as a Import Administrator will be to support all administrative activities within the import department, playing a crucial role in collaborating with and enabling the servicing of both internal and external customers. Our ultimate aim is to provide an excellent customer experience.

Tasks and responsibilities:

• Run all activities associated with processing documentation to include reviewing documentation received for accuracy and completeness
• Process all data entry requirements ensuring that they are completed correctly and on time.
• Ensure compliance with company procedures
• Working on internal bespoke computer systems as well as Microsoft Office
• Resolution of customer queries and issues via email, telephone and video conferencing
• General Administration Duties as and when required

• Ideally, you will have import experience and / or experience of working in logistics environment
• A focus on customer excellence
• Ability to learn quickly and retain information
• Strong planning, organisational and administrative skills; you'll also have great attention to detail and will pride yourself on high quality standards
• A true team player who is adaptable, solutions focussed and also able to work on your own initiative
• Strong customer service orientation and able to communicate clearly and effectively with an ability to build professional relationships with both internal and external stakeholders
• Able to work at pace, to deadlines and able to prioritise your own workload effectively
• Comprehensive knowledge of MS Office, specifically Excel