Insights & Intelligence Partner (2 Positions)

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have a high level of numeracy and analytical thinking, the ability to use data mining, analysis and reporting tools?

Do you have the ability to express complex technical information to non-technical staff in an understandable manner, including using data visualisation?

Do you have experience of managing the design and delivery of insight projects, with a successful approach to workload management and prioritisation?

We are looking for an Insights & Intelligence Partner at a pivotal time of transition and change for the organisation.

What you'll be doing:

In this role, you will provide business insight and intelligence support to Individual Engagement, partnering with them to use data and insights to inform their fundraising work and other supporter engagement activities. You will use a range of data sources to identify effective tactics and strategies for specific business problems and turn these into actionable insights and to support our audience understanding objectives.You will design and report on Key Performance Indicators, building reporting dashboards and data queries across a range of software solutions and platforms (including web analytics).

You'll have:

We're looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to the values of empowerment, accountability and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also be / have:

• A high level of numeracy and analytical thinking, the ability to use data mining, statistical testing and modelling tools and techniques and an appetite to learn new professional skills.
• Able to express complex technical information to non-technical staff in an understandable manner, including using data visualisation.
• Experience of managing the design and delivery of insight projects, with a successful approach to workload management and prioritisation.
• Ability to influence colleagues to bring about required changes and improvements in business practices. A positive, solutions-focused team member that is proud to support colleagues to succeed.
• Knowledge and understanding of supporter/ customer relationship management, direct marketing and digital marketing practices. Knowledge of CRM and web analytics concepts, activities and terminology.
• Experience of using analysis software including Microsoft Power BI, Google Analytics and Microsoft Azure. Excellent SQL coding skills.
• Ability to analyse, interpret, and apply data to and supporter insights to make evidence-based commercial decisions
• Knowledge and understanding of the retail landscape and an interest in high street and online retail.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we're open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as part-time, job share, fully or partially home-based.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team (). If you also want to discuss your application, please do contact us as well.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

About us

Oxfam is a global community who believe poverty isn't inevitable. It's an injustice that can be overcome. We are shop volunteers, women's right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won't stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It's people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we're committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.