IT Business Relationship and Planning Lead

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Job description

Take the lead in IT-enabled Digital Change!

An opportunity to play a key role in managing IT services and solutions for one of the UK's best performing local authorities, by being part of a fast-paced environment in the IT Business Partner Team.

The IT Business Relationship and Planning Lead role involves working closely with Departments to ensure IT enables and positively contributes towards achieving their transformation goals. To lead in the provision of high-level technical and business IT advice and consultancy to fulfil business requirements and enable delivery of major IT projects.

This role requires the jobholder to work professionally and confidently under pressure, work alongside technical colleagues and possess excellent communication skills to engage confidently and positively on a variety of topics with senior managers from IT, HCC Departments and partner organisations. The role requires a good understanding across a broad range of technical IT areas and will need the ability to establish a good understanding of the business and the IT strategy.

Working alongside the Business Relationship Managers the role holder will act as an escalation path for issues from the business where you will be expected to take ownership and responsibility to resolve the issue and ensure customer satisfaction.

We can offer great flexible working options for this role; as we have invested heavily in various technologies to support ongoing remote working options. This role is partly carried out remotely but some office-base working will be required to support business needs.

As an inclusive employer we will support, respect, and include every individual who works with us to create a culture where we can all be successful. We therefore welcome applications from people with diverse backgrounds and experiences and will welcome conversations on flexible working and any reasonable adjustments that may be required.