Learning Lab - Learning Experience Design Lead, Senior Manager

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Job description

Tax

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

Hear from Ed Stacey, Tax People Leader about what a career in Tax could mean for you - from development, to our culture, to what we value in our people when building our team.

We are looking for a creative Senior Manager or experienced Manager to play a key role managing and delivering a wide range of online learning solutions for clients, as the Learning Experience Design Lead for the Learning Lab team.

Over the next 3 years we are aiming to build a UK Academy which will be the centre for client training delivery for the UK firm, specialising in all things learning. We need your creativity, innovation and experience to help us go to the next level in building impactful training which delights, inspires and amazes learners.

This is a multidisciplinary role involving everything from course design and build, through to scoping, pitching and ongoing platform development. You would be responsible for the quality of outputs delivered to clients across our portfolio of projects, working with our team of 7 people.

We are offering this role across any of our UK offices.

Essential experience

• Working in a fast paced, agile way with varying lengths of project cycles
• Scoping project deliverables and timelines, including associated cost estimation and pricing calculations for small, medium and large scale projects
• Designing creative bespoke solutions for clients across different industries, including responding to RFPs creatively within short timeframes.
• Developing and maintaining off the shelf offerings from new development to retiring content
• Delivering a range of learning projects, managing risk and managing overall delivery against client's requirements
• End to end development and delivery of online training, from training needs analysis and agreeing objectives, to designing and deploying the training to end users.
• Used various online learning and asset creation tools to design and build online learning, e.g. Vyond, Powtoon, Adobe CC, Articulate 360, Adobe Captivate)
• Published, uploaded and distributed online learning to various Learning Management Systems.
• Analysing learning metrics and reporting insights to key stakeholders (e.g. xAPI, showing ROI on projects, etc) to provide meaningful management information to clients which demonstrates the effectiveness of learning and achievement of business goals.
• Architect a coherent learning experience across many different mediums (i.e. learning campaigns, workshops, digital solutions, film, written content), and bring to life through copywriting and storytelling.
• Strong understanding of the learning market, major players, what the competition are offering, etc, as well as up to date with industry trends
• Building trusted advisor relationships with senior leaders in the business.
• Building relationships with the business technical content experts to support the development of technical training and align content development to the Design team
• Influencing and challenging key stakeholders to ensure the appropriate delivery of technical learning solutions, within budget.

Desirable experience:

• Executed learning needs analysis to develop an understanding of the current and future needs of clients
• Delivering campaign based learning approaches
• Worked in a learning design agency
• Managed a diverse creative team of 5-10 people (including instructional designers, graphic designers, animators, developers (multiple authoring tools) and project managers) and held responsibility for quality of deliverables
• Supporting the development of others through knowledge sharing, coaching, and mentoring
• Managing offshore teams and working with Service Delivery Centres on creative projects to deliver on projects
• Regularly exploring the latest and emerging technologies to achieve innovative business solutions.
• Building off the shelf learning propositions, crafting go to market strategy and setting pricing in line with similar offerings in the industry
• Curriculum and learning pathway design experience
• Pitching to and facilitating sessions with c-suite
• Psychology or neuroscience background

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

To apply, please visit our website via the button below.

The Deal

We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.

Find out more about our firmwide Employee Value Proposition:

Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.