Please scroll down, To apply

Liability Claims Handler

hiring now

Pertemps

2021-12-03 07:38:14

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Insurance & Superannuation

Job description

Liability Claims Handler
Salary: £23k - 30k per year DOE
Location: Leeds
Hours: Monday to Friday 9-5:30pm

Our Client
Crawford provides a fully integrated, end-to-end property claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third-party administration specialist, Crawford TPA.

The Opportunity
You'll provide a dedicated, bespoke liability service - ranging from supporting high-end complex to low value attractional losses - with consistently high personal service levels, working with our valued clients in mind for solutions to meet their goals and values.

You will be assigned with your own caseload of Liability claims, ranging from Employers Liability, Personal Liability through to Commercial based claims varying in value. You'll also work in partnership with an assigned Liability Adjuster on more complex claims, managing client instructions as swiftly as possible through the process to ensure great client relationships built around trust, respect and speedy resolution.

You'll need to gather all relevant evidence and understand full details of policy cover, ensuring the customer is aware of liability with the ability to explain this in a non-technical and non-bias approach.

Negotiation of settlement and managing pushbacks to swift resolution will be key to your success, as will liaising with any third parties involved with the claim.

This is a truly rewarding role with scope to develop into a field-based Adjuster. With additional study support and career development opportunities available to you.

The ideal candidate:
We're on the search for Talent: Candidates within the claims arena that enjoy the satisfaction of helping customer and client in providing a first class claims service. You'll ideally have some Liability claims exposure, however applications are very welcome from strong candidates with different claims backgrounds too.

Additionally, we would like you to have:

  • An insurance qualification such as CII or equivalent, although study support is available
  • Experience of end-to-end caseload management
  • Be able to prioritise claims, acting upon instruction and SLA's and be comfortable in a KPI target environment
  • Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative.
  • Maintain awareness of Business Continuity programme and role within it
  • Excellent customer service, organisational & communication skills.

Due to the nature of our business, this role is subject to a satisfactory basic DBS check

Benefits include:
  • 26 days holiday
  • Day off on your birthday
  • Company pension
  • Dental plan
  • Employee assistance programme
  • Loads of other in-house benefits

If this opportunity sounds like something you are interested in and could see yourselves developing with the company and being part of something new and exciting, please click apply today for a call back with a member of our team!

Inform a friend!

Nearby jobs

Job Support Worker London

Finance Manager Barkingside

Business Analyst Barkingside

Top