Liability Claims Technician

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Job description

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.Liability Claims TechnicianIF YOU CARE, THERE'S A PLACE FOR YOU HEREFor a career path that is both challenging and rewarding, join Sedgwick's talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets-their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.The Role:Simply Business, is an online broker with more than 20 Insurers on their panel. The dedicated team handle property damage, employer's liability, public liability, personal accident, legal expenses and home emergency claims. They have delegated authority limits up to £250,000, handling claims up to £10,000 at the desk.We are seeking individuals with either previous insurance knowledge or a background in Customer Service to work as Liability Claims Technicians.Youll be dealing with Employers Liability, Public Liability and property damage claims on behalf of the panel insurers using your skills and experience to manage your own desk-top caseload, making informed decisions as well as using empathy and understanding to assess each claim on its individual merits, and taking your caseload through to settlement, aiding customers, third parties and clients.As a Liability Claims Technician, youll have the ability to identify suspicious information and apply correct procedures to avoid fraudulent claims, identify and evaluate evidence. Additionally, youll answer routine correspondence, deal with incoming calls, issue client updates and maintain diary processes to a high standard.Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.You will have/be:Experience in Employers and Public Liability and property damage claims is preferred but not essentialA keen customer service ethicBe willing to work together as a teamA working knowledge of the Principles of Insurance is preferred but not essentialBe able to apply a thorough knowledge of current case law, statute and other legal liabilities is preferred but not essentialUnderstand the principle of indemnity and its application is preferred but not essentialAn understanding of the FSA and how it relates to your role within the businessGood keyboard skillsWorking knowledge of MS WordAs a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skillsWhat will you get for this role?Competitive salary depending on skills, experience and qualificationsMany of our vacancies offer the opportunity to work flexibly, whether from office and/or homeHealthcare schemeA Self Invested Personal Pension SchemeHoliday allowance of 25 days plus bank holidaysDiscounts on various products and servicesEmployee assistance programme for employee wellbeingLife assuranceGroup Income ProtectionVoluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP appWorking at SedgwickOur company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.We're passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.