Manager, Proposal Management

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Job description

Our global team specializes in supporting RFPs in the pre-award space from a proposal writing and budget perspective for biotech and small to global pharma companies. Our remit covers all Oncology patient studies from Phase I-IV and all therapeutic areas for select Key Accounts.

We are looking for an addition to our management team on the European side who will bring experience in a global environment and motivation to support a diverse, international proposals team. This EU-based Manager role is a hybrid position with direct line reports and own proposal/budget/grid deliverables as required.

Duties -

* Is accountable and provides leadership for all aspects of the appropriate proposal/budget process (text, quote, budget)
* May leads strategic and/or highly complex opportunities and/or initiatives
* Is accountable for assigned team workload management, monitoring team capacity, and assisting in priority setting
* Triages and assigns new enquiries as needed
* Performs line management of assigned team members under the supervision of a Sr. Manager or above
* Executes supervisory duties for assigned staff including work scheduling, performance evaluation activities, career development and preparation of training plans, where applicable with support of a Sr. Manager or above
* Identifies and resolves issues around client enquiry requirements and company capabilities
* Organizes and leads (and/or coaches others on) strategic and operational calls related to the opportunity/account
* May work across the organization in matrix environment across multiple time-zones and locations to lead the process and complete deliverables
* Liaises with third party vendors/vendor managers for provision of quotations and/or information where required
* Is accountable for and provides guidance on the preparation of high quality and accurate documents in accordance with agreed strategy and Sponsor expectations under the pressure of changing timelines
* May (based on business unit and/or team expectation) lead and/or provide guidance for internal and external opportunity management negotiations (i.e. pricing, process, timelines, resources, etc.)
* May (based on business unit and/or team expectation) prepare opportunity summaries for approval/sign off, either via discussion, email, or teleconference, as applicable in the appropriate process
* Is accountable for timely delivery of assigned opportunities across direct supervision
* Performs timely and accurate data entry into departmental and/or corporate databases/systems as appropriate
* May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
* Maintains appropriate knowledge of current and future technical and regulatory environments
* Identifies and is accountable for driving ways to improve the efficiency and quality of processes and the resulting deliverables, influencing key stakeholders as applicable
* May (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation
* Provides training and guidance to new and less experienced staff on all aspects of position requirements
* Performs quality control activities per the appropriate process/requirements
* May (based on business unit and/or team expectation) assist with hosting sales-focused inbound client visits
* May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process, and to suggest areas for streamlining/improving content and/or structure
* Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense

Education/Qualifications:
Bachelor's degree required in related field or equivalent work experience
Experience:

* Applicable minimum years of experience in related field, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
* Line management experience
* Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
* Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)
* Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is preferred
* Demonstrated text editing and writing skills (based on business unit and/or team expectations)
* Demonstrated ability to plan, multi-task and prioritize
* Demonstrated teamwork, communication (written and verbal), and organizational skills
* Proven ability to work independently
* Ability to work to deadlines
* Strong analytical skills
* Ability to maintain confidentiality of employee data and information during interaction with staff at all levels
* Ability to communicate appropriately and effectively with internal stakeholders, clients and senior management
* Positive attitude and sense of urgency
* Possesses an ability to work across Business Units; learns about Business Units currently unfamiliar to them
* Demonstrate management ability (to include, but not limited to, coaching and development, workload management, time management, excellent written and verbal communication, and positive change management)
* Ability to work irregular and/or extended hours as needed to meet the client deadlines