Operations Senior Associate

---

Job description

The Global Marketing Organization (GMO) creates relevance, distinctiveness and growth for the PwC brand and business. We work together with the global markets and territory marketing leaders to deliver the go-to-market priorities that are aligned to Platforms, and enable sales and marketing excellence across the network. Strategy and Alignment is a global team accountable for enabling the GMO to achieve its purpose by articulating strategy, driving alignment and collaboration across the GMO and with its stakeholders, and focusing on the continuous improvement of functional capabilities and ways of working. As the Operations Senior Associate, this position will support the ongoing operational needs of the GMO. This position will bring a continuous improvement approach to operational processes, driving organizational efficiency and effectiveness, supporting the GMO's evolution to become a modern marketing organization. Experience in operational planning, budget tracking and analysis, invoice management and contract management are core to this role.

The global Strategy & Alignment team articulates strategy, driving alignment & collaboration across the GMO & with its stakeholders, & focusing on the continuous improvement of functional capabilities & ways of working. Supports ongoing operational needs of the GMO. Brings a continuous improvement approach to operational processes, driving organizational efficiency & effectiveness.

Required Skills:

• Supporting the execution of operational needs of a marketing organization in line with the annual strategic plan and organization processes and policies

• Supporting contract management, vendor implementation and the ongoing management as well as invoicing

• Supporting the selection and onboarding of external vendors and contractors (onshore and offshore), ideally for a marketing organization

• Supporting budget tracking and reporting, ideally across a marketing organization

• Working with stakeholders across marketing teams, HC, Finance and IT to execute operational plans

• Identifying opportunities to improve operational excellence and developing an implementation plan, leveraging data analytics to inform recommendations

• Working independently with minimal supervision, supporting multiple projects simultaneously and responding with agility to changing priorities

• Bringing an analytical, problem solving mindset to tasks to identify ways to improve processes

Preferred Knowledge/Skills

• Understanding across modern marketing and sales capabilities, ideally in a B2B or services context

• Understanding of marketing and sales organizations vendor offshoring processes

• Managing relationships with vendors and contractors (onshore and offshore) and leading the overall operational management and coordination of external vendor resources

• Optimizing and simplifying vendor and contract management processes to encourage flexibility in resourcing across marketing functions

• Collaborating with leaders and project managers to execute financial responsibilities efficiently and effectively, including advising the leaders and project managers

Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:

The Deal
We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.

Find out more about our firmwide Employee Value Proposition:

Diversity
Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.