Service Centre Manager

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Job description

We are currently looking for a Service Centre Manager to join our Barnet Community Equipment Service Centre based in Park Royal.

Millbrook Healthcare Group work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. This contract and service provides the supply as well as ongoing maintenance and repair of community healthcare equipment for our service users across Warwickshire.

As the Service Centre Manager, you will be responsible for the overall management of operational performance, contract delivery and P&L for the service. This will involve leading, supporting and managing the team and driving efficiencies across the service in relation to sales, costs and delivery. You will work closely with our local NHS Commissioning Partners to ensure that outcomes and quality standards are consistently met. Therefore, as well as your people management skills, your analytical skills will be required to drive performance to deliver a fantastic service for our users.

You will play a pivotal part in the success and continuing development of this contract along with the responsibility of managing and leading our most valued asset - the team of logistics, warehouse and customer service colleagues. You will need to be highly skilled in effective communication, motivation, developing strong relationships and creating a positive learning environment.

About you:

Proven experience of working within a senior management/leadership role, healthcare experience would be advantageous
A solid background of Operations Management within a client target/KPI driven business
Previous logistics and warehousing experience
Commercially astute
Ability to build and maintain strong relationships both internally and externally
Contract management experience
Relentless self-motivation and drive to make improvements and efficiencies
P&L, budget and forecasting experience
A passion for people development and first class leadership skills
Ability to multitask and keep others on track whilst under pressure
A full UK Driving Licence is essential

What can we offer you?

Competitive salary
Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
Company Sick Pay
Enhanced Pension Scheme
Private Medical Insurance
Life Assurance
A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users' lives

Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to a DBS disclosure.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.