ServiceNow Engagement Manager - Permanent - Remote

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Job description

ServiceNow Engagement Manager required on a permanent basis working with a leader in Service Management implementations on a home-working arrangement.

The successful candidate will have previously been involved in ServiceNow implementation projects, and have a strong background in business consultancy, preferably as a Project Manager or Business Process Consultant.

As part of their ongoing expansion, our client's professional services team is looking for an Engagement Manager to join them to work across a range of ServiceNow implementations across the UK. In this role, you would be responsible for delivering ITSM best practices, running user workshops, and engaging with stakeholders. Previous experience process definition, documentation creation, and requirements gathering is a must, as is proven experience of being able to challenge, guide, and influence customers when necessary.

The successful applicant will be engaging, hardworking, and versatile; with a willingness to push themselves in a challenging and rewarding environment. The working culture is excellent, with a big focus placed on collaboration and knowledge-sharing, so this is an excellent opportunity to join one of the fastest-growing and most highly-regarded ServiceNow Implementation Partners in the UK.

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