Shop Manager - West Croydon

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Job description

Job details
Job reference
REQ001491
Date posted
08/11/2021
Application closing date
07/12/2021
Location
West Croydon
Salary
£19,000 per year, (£10.44 per hour)
Package
Be a disability gamechanger Flexible working days 35 days holiday per year Discounts at gyms, shops, theatres and more
Contractual hours
35
Job category/type
Full time

Shop Manager - West Croydon
Job description

Managing a Scope charity shop is retailing with a difference. With us, you'll know your efforts are making this country a place where disabled people have the same opportunities as everyone else

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - 35 hours per week (Monday - Sunday)

Full job description

Your Role

As Shop Manager, you'll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you'll find every day challenging but extremely rewarding. You will have experience or skill in the following areas but a great attitude and willingness to learn is just as important:

Leadership. You will have some leadership experience and will strive to motivate and inspire your team to be the very best they can be. You will need to be able to organise and prioritise a busy working day. We will help you to become confident in talking about the important work of Scope. You will also play a vital role in the recruitment and development of our volunteer team.

Customer Service. Our customers are at the heart of all we do so you'll want to provide the very best customer service and be a focal point in your local community.

Being Commercial. Working within a framework you will use your commercial skills to spot sales opportunities.

Stock Management & Merchandising. We want to provide our customers with the best stock package on the high street. You will play a central role by generating stock, choosing which stock is suitable for sale, ensuring our pricing is correct and then maintaining high merchandising standards on the shop floor.

Teamwork. At Scope, you'll find friendly faces, welcome cuppas and chats with everyone in the team.

Your onboarding training, Springboard to Success, will set you up for success. Plus, you'll have 'on the job' training, working alongside our colleagues and learning how to drive sales by recycling our donations that will inspire you to become a Scope Disability Gamechanger.

About You

You'll be passionate about retail and have a love of fashion with experience of running a shop. Or you'll be looking for a management role as the next step in your career. To be successful, you'll need a commercial, can-do attitude and always put the customer's needs first. You'll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope's values and ambition of achieving Everyday Equality for disabled people.

Shop Hours

It's important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Equality and Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

If you require adjustments through your journey with us, please email

You will find more information here about the type of adjustments we can make.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to an enhanced DBS check.

#IND