Social Media Assistant

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Job description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Shop from Crisis exists to deliver sustainable revenue streams to the organisation, raise Crisis' profile with new audiences and provide opportunities for members. This role sits in a newly formed E-commerce team within the Shop from Crisis retail team. With 9 shops across London and an ambitious growth strategy, we have exciting plans to expand our E-commerce activity and need a hands-on and proactive team members to help us deliver this.

Title: Social Media Assistant - Retail
Salary: £19,200 per year (£24,000 per year full time equivalent)
Contract: Fixed term contract for 6 months
Hours: 28 hours per week
Location: Based in London - Working from home is available up to 4 days a week (in line with Crisis' homeworking policy)

About the role
As Social Media Assistant - Retail, you will be working with in the newly formed e-commerce team in our London warehouse. You'll support the ecommerce and retail team to develop and drive our retail social media strategy. This role focuses on content creation, social media planning, research and testing new creative and innovative ideas to drive traffic and engagement to the Crisis retail offer.

About you
To be successful in this role you will have experience of and skills in the following

- Working in retail or the wider fashion industry
- Outside-the-box, creative thinking with a passion for social media and fashion
- Keen interest in social media channels
- Prioritising workload and meeting deadlines within a fast-paced environment
- Engaging audiences via e-commerce and/or social media channels
- Have a can-do attitude
- Strong attention to detail
- Able to recognise and respond to current design, fashion and cultural trends

If you've never worked in social media before but can demonstrate your skills within your own personal social media platforms, as well as a keen interest in retail and fashion, we'd love to hear from you.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days' annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Tuesday 14th December (at 23:59)
Interviews will be held on Monday 20th December

Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on ur website.

Registered Charity Numbers: E&W, SC040094