Team Leader

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Job description

Are you currently working in Finance and Accounting or looking for a new role in this area? Do you have experience in being an escalation point or first point of query?

We're looking for a Process Team Leader to supervise a team ensuring the delivery of a transaction processing service to clients. You will have a good solid understanding of the developments in your area and will be working in the Purchase 2 Pay area of the Finance and Accounting Team.

We're looking for someone who has excellent customer service skills and who has experience in acting as a first point of contact. Does this sound like you or someone you know?

What you will be doing:

Lead small teams - Motivate and develop the team and encourage communication while scheduling team work to required timescales and service levels
Lead the planning implementation, in order to ensure the availability of required staff members
Ensure that agreed processes, standards, timescales and quality requirements are adhered to
Identify and manage improvements within own area
Update and maintain data base, systems, and documentation
Follow regulatory requirements where applicable and collect and provide statistical data/reports as the need arises

What you'll bring:

Able to lead small teams
Good understanding of Oracle Financial Modules
Highly developed user of Excel, Word, PowerPoint
Good at internal and external communication
Ability to manage a small budget (FTEs, overtime)
Ability to set and achieve performance targets

It would be great if you had:

Previous experience of Shared Service Transactional Finance Delivery
Demonstrable experience of delivering CI initiative and/or small projects

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type Full Time Permanent
Location Newport
Security Clearance Level NPPV1
Internal Recruiter Gem
Salary £23,000
Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about our company?

Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public.

We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector.

Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.