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IT Service Desk Analyst

hiring now

Hays

2021-12-03 10:04:30

Job location Tower Hamlets, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

IT Service Desk Analyst - \u00A3220 per day Inside IR35 - North House in Romford and other HQ sites in the area

Your new company

NHS - North House in Romford but needing to cover other HQ sites also in Stratford, Mile End and East End of London.

Your new role

IT Service Desk Analyst

What you'll need to succeed

We are looking for an IT Service Desk Analyst to work from our offices in Romford and other sites in north east London. You will be providing support to corporate and GP customers. These are not home working roles and you will be required to work Monday to Friday. Are office is based mainly at North House in Romford but needing to cover other HQ sites also in Stratford, Mile End and East End of London.

You will be ideally within easy travelling distance must have own vehicle and be willing to use it for work purposes. Travel between sites will be paid for and we have a discounted parking arrangement with the local authority.

Core Technical support:

* VDI users, VMWare HorizonView, Win 8 & 10, Office 2016 and later, Datto RMM Centrastage, Bomgar remote access tool, Vivantio service desk, Outlook Client, Hosted mail services (NHS Mail), AirWatch MDM, PinSafe, Teleware, Sophos, Config Laptops & PC's, UniPrint MFD Management, WiFi and Mobile SIM connectivity troubleshooting, MS Teams, Office 365, Active Directory.

An advantage would be:

* EMIS, Vision & SystmOne TPP Clinical Systems
* Supporting Cisco Anywhere VPN
* NHS SmartCard support & Gem Middleware Identity Agent support

Core Hardware:

* HP PC's
* Lenovo, Dell, HP, Fujitsu laptops
* HP Mobile Thin Clients
* Brother Printers & Scanners
* Fujitsu Scanners
* IPhone handsets

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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