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Technical Support Consultant - O365, ServiceNow, SC Cleared

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SonicJobs

2021-12-03 10:04:02

Job location Tower Hamlets, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

O365 ServiceNow SC Security Clearance \/ NPPV2 \/ NPPV3

Up to \u00A3315 per day (Inside IR35)
London \/ Remote

My client is an instantly recognisable organisation, who urgently require an SC \/ NPPV Cleared Technical Support Consultant with excellent working knowledge of O365 and ServiceNow (ITSM) to join a major end client ASAP.

Key Requirements:

* Must hold SC \/ NPPV2 or NPPV3 Security Clearance
* Technical expertise with O365
* Strong working knowledge of ServiceNow - ability to manage service request queue on the Service Now service management tool
* Availability and capacity to join an on-call rota (1 week in 3) - out of hours cover
* Experience of inputting and drafting monthly Service Management reports
* Ability to respond to emails and phone enquiries in relation to web access or email issues and route queries to the correct internal or external 3rd party supplier team(s)
* Experience of proactively monitoring usage of Egress licences to ensure efficient use of resources and make significant cost savings by reducing underutilised and duplicate accounts.

If interested, with relevant experience and required Security Clearance, please apply with a latest CV ASAP.

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