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Site Support Agent

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SonicJobs

2021-12-03 09:03:11

Job location Havant, Hampshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Site Support Agent Role Available in Havant

What's the job?

Our client is a British born Energy provider, and they are currently hiring for a Site Support Agent based in Havant. This role is responsible for many aspects involving the life cycle of an asset and the ongoing maintenance of their Smart Meter estate. Ensuring that exceptional service is delivered in all activities you may undertake in your role. Reporting to the Team Lead, this is a unique opportunity to step into a fast-paced role where variety will be sure to keep you on your toes.

What will I be doing?

\u25CF Efficiently completing both clerical and telephony work streams ensuring all set targets are achieved
\u25CF A keen eye for detail will be vital as you log faults and adhere to service level agreements
\u25CF Putting the customer at the centre of your world will be vital whilst speaking to internal and external customers
\u25CF Working on the front line you will be empowered to recognise opportunities to improve company processes

What do I need?

\u25CF Understanding of the utilities industry (desirable)
\u25CF Experience at a similar level in a customer orientated organisation with a passion for delivering a positive customer experience
\u25CF Strong communication skills
\u25CF Confident using multiple applications in parallel
\u25CF Demonstrate previous experience working in a target orientated environment.

How do I apply?

Apply with your CV today!

Feel free to pass along to anyone you think may be interested.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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