Administrative Team Leader

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Job description

Administrative Team LeaderSouthamptonFull Time 40 hours per week over 5 daysMonday to FridayCompetitive salary plus pension and benefits packageWe have an excellent opportunity for a highly organised, motivated and experienced Administrative Team Leader to lead the team in our Admin Support Office at our Brewers Decorator Centre in Southampton.Leading an Admin Team of two, you will be responsible for overseeing and ensuring seamless support is provided in matters relating to credit control and accounts administration across the South Region which is made up of over 34 Brewers Decorator Centre stores that cover West Sussex, Surrey, Hampshire and parts of Dorset. In addition to the accounts function, this role also includes aspects of overseeing general administration support for the Region, ensuring the highest levels of support and confidentiality are maintained at all times. You will work closely with the Regional Operations Manager, Regional Manager and Regional Administrator as well as the wider Management team in the Region.Our office is based in our Southampton Brewers Decorator Centre which is conveniently located in Chandler's Ford Industrial Estate, Eastleigh and is operational from Monday to Friday 8.00am - 5.00pm.We are a family run business, trading for over 115 years; we have a long history in our industry and have grown to over 180 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.We lead the UK marketplace for supplying decorating materials to decorators - both trade and retail. We are one of the Sunday Times Top Track 250 largest private companies and despite the present global challenges we have a bold vision to grow further; both on-line and through a growing store network.As an Administrative Team Leader some of your responsibilities will include:Supervising the Admin Team, providing support, guidance and effective leadershipContacting customers to chase and recover outstanding monies or arranging for others to do soDealing effectively with customer queries and complaints relating to their accountsManaging the credit control process using local knowledge and reference to Company SystemsMonitoring credit limits and Liaising with Regional Operations Manager for input/approvalFollowing procedures regarding manual dockets, cash refunds and returns notes to ensure completeness and accuracy of recordsResponding to and investigating any banking queries raisedOrdering, maintaining, and controlling stocks of stationery and uniformsGenerating and circulating reports as requiredReviewing expenses, sundry invoices, cheques, and payment requests ready for Regional Operations Manager approvalEnsuring till discrepancies are investigated and reported to Regional Manager, Regional Operations Manager and Internal Audit and follow up on Audit red flagsUndertaking administrative tasks as requested including arranging meetings, filing and correspondenceEnsuring confidentiality of all sensitive informationWhen required, supporting recruitment processes including shortlisting and interviewing candidatesA full description is in the job description attached to this advert on our company website.Who we are looking for to join our team:Previous experience in a senior administrative or leadership role or similarYou will have strong organisational skills with the confidence to effectively plan and prioritise your workloadA forward thinker with the ability to multitask effectively and work to deadlinesYou will be confident working on your own initiativeYou will have a friendly and approachable with excellent communication skills both verbally and in writing including spelling, punctuation, and grammarExceptional attention to detail skills with the ability to work quickly and accurately to a high standard with a 'right first time' approachProficient in Microsoft Office to an intermediate level including Word, Excel, PowerPoint, Outlook and happy to learn and embrace new software and technologiesYou will understand the importance of working well as part of a team and be able to positively contribute towards the team environmentIn return we offer a comprehensive benefits package consisting of:Competitive rates of payLife assurance cover5% of your salary employer contribution to the pension plan (subject to employee contributions)Staff discounts31 days holiday including bank holidays increasing with serviceComprehensive Induction ProgrammePlenty of internal training opportunitiesDiscounts and rewards with selected partners - major high street brands, supermarkets etcAfter a qualifying period, you will also be eligible for profit related pay and a chance to use our Company Holiday Home in CornwallTo apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.Other job titles associated with this role include Senior Administrator, Senior Executive Assistant, Senior Personal Assistant, Clerical Assistant, HR Assistant, Recruitment Assistant, Team Leader AdministratorIND1