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Customer Care Coordinator - New Build Housing

hiring now

Confidential 28000.00 British Pound . GBP Per annum

2021-12-03 07:33:58

Job location Aston, Hertfordshire, United Kingdom

Job type: fulltime

Job industry: Construction

Job description

Customer Care Coordinator - New Build Housing

Hertfordshire - Flexible Working Hours

£25,000 - £28,000 + Car/Allowance

My Client are a reputable residential new home builder. With a good reputation and a strong work force team, they deliver quality affordable and private houses across the UK.

Currently in need of a Customer Care Coordinator/Customer Service Coordinator. This is a full time position Mon - Fri with standard office hours yet agile working hours.

Key Requirements

Office /call centre customer service experience
Accurate data entry skills
PC Literate, MS Office
Excellent communication skills (Written & Verbal) the role is mainly dealing with responding to emails
Experience of working in a fast paced environment ideally for a main contractor or housing developerKey Responsibilities

Dealing with incoming queries and inputting details onto the in-house system
Deliver a professional and helpful after sales service to all customers
Liaising with depts to resolve issues
Ensure customers are all contacted within company timelinesExperience working in Construction/Housing is essential. You must understand and have experience with defects / repairs within new homes.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).

Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

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