Instructional Designer

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Job description

Duties/Responsibilities EMCOR UK are offering a unique role to join their growing Training team, responsible for employee development across the GSK contract.Job Purpose:Lead on the development of quality blended training programmes to support the learning needs of technical staff operating across our various sites. This includes:Taking complex processes and procedures and breaking into learning that can be easily contextualised in day to day operations.Creating training resources that ensure complex processes can be followed precisely, even when the process may not be completed routinely by an individual.Supporting on the development of a wider learning strategy to support all staff on the contract while also working to influence and support the client's learning strategy.Support the training manager in the delivery of compliance related training creation to ensure related metrics are achieved.Maintain quality records and databases inline with the client's policies and procedures.Responsibilities:Liaise with SMEs (technical writers, technical SME's, client representatives) to break down complex processes into component parts and clarify responsible parties involved in those processes.Develop role-based training according to research on core processes as researched with SMEs.Collaborate with the technical trainer and SMEs in the creation and delivery of face to face training on core procedures.Create interactive learning content to improve learner engagement and retention; making use of e-learning (SCORM), video, PowerPoint, face to face, virtual classrooms and other training media.Build and implement assessment criteria utilising the skill sets of SMEs on site to ensure knowledge and skill retention.Support the training manager, operations and the compliance team to analyse data and identify training needs within specialist teams.Design and deliver train the trainer sessions for SMEs and operational managers to assist in the delivery of good learning.Develop guidelines for training creation to support other departments in the creation of higher quality training (EHS, Quality and Compliance, Operations).Collaborate with the client to ensure core areas of training are covered in sufficient detail.Maintain appropriate records to ensure training meets client and regulatory standards and remains contemporaneous.Regularly audit training portfolio to ensure training materials are up to date.Promote continuous systems improvements and good practice.Work closely with other members of the account management team to deliver on collective business plans.Manage with a pragmatic and problem-solving approach to regulatory related matters and foster an understanding that quality arrangements are an integral part of business and operational efficiency.Promote improvement in existing work practices through ownership and commitment.When required, provide compliance team auditors with administrative support to ensure compliance with GSK R&D and EMCOR UK Quality policies, procedures and instructions.Provide support to Site Engineering Teams for Level 2, 3 and 4 audits as appropriate.Maintain contact with the compliance team through good communication and documentation.Develop, cultivate and promote an attitude that accident prevention and damage control are an integral part of the business and operational efficiency.Encourage improvement in safe systems of work with the aim of preventing injury to personnel and damage to plant and property.To comply with the uniform and personal presentation policy.Creation of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations.Manage new training assets and use of technology for their creationManage Learning & Development systems for creation of new trainingPerson SpecificationPrevious experience of similar rolesExcellent customer service skillsExcellent communication skills - both verbal and writtenDrive for continuous improvementEnthusiastic and conscientious; with a team player attitude.Good level of IT literacy with knowledge of Microsoft Office and the ability to learn bespoke computer systems.Flexible attitude, with willingness to travel where requiredExperience with Adobe Creative CloudExperience with Adobe CaptivateExperience managing an LMSKnowledge of various learning theories and with examples of regular application of those theoriesPracticed building and implementing assessmentsWorking knowledge of storyboarding to build digital contentUnderstanding of adult learning, curriculum/instructional design, psychology Experience of working in a challenging fast paced corporate environmentThis job description is not an exhaustive list of responsibilities to be undertaken by the post holder and you may be required to carry out other duties, which are felt to be reasonable and commensurate with the post.Travel to relevant contract site/s when requiredBenefits 25 days annual leave Pension schemes Cycle scheme Company sick pay Flexible Working policy where applicable and feasible Employee benefit discounts including childcare vouchers Personal Development opportunities: our appraisal process is designed to identify your training needs and the personal development goals needed to progress your career. Staff canteen (subsidised) at Stevenage, Ware and Weybridge (Not sure about the other sites). Discount on GSK Products in Onsite shop (Aqua fresh, Sensodyne, Voltarol,… ) In Learning with Lynda.com content (Linked in Learning), Career Innovation, Leading Edge - online platforms for professional development and growth Creating Balance; our steering group promotes Diversity and Inclusion throughout our business. Mental Health and Wellbeing; Mind is our EMCOR UK charity, and as such mental health and wellbeing is an important topic for us. To support this we have an Employee assistance programme available to you with free advice on dealing with personal problems such as; debt, legal issues, relationships, addictions and stress. Charitable Giving and Community; we offer two days off per annum for you to support your chosen charity. Recognising Excellence; our annual Employee Excellence Awards are designed to recognise and reward individuals or teams for their outstanding contribution and performance at work