Sales Support Executive

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Job description

We have an exciting opportunity for a sales support executive to join our clients team in Watford on a permanent basis.

The Candidate:
*Well-presented and confident.
*Possess strong communication skills.
*Possess a minimum of 12 months experience within a Account Management focused role or Sales Support role with another reseller.
*F can genuinely hit the ground running - - A good understanding of the channel and our market is essential
*Proven track record of working as part of a team in a fast-paced sales environment
*Is action oriented and full of energy for the things he/she sees as challenging
*Not fearful of acting with a minimum of planning
*Is dedicated to meeting the expectations and requirements of internal and external customers
*Gets first-hand customer information and uses it for improvements in products and services
*Establishes and maintains effective relationships with customers and gains their trust and respect
*Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation
*Provides individuals information so that they can make accurate decisions

The Role:
*We are looking for strong candidates to join our exciting Sales Support team.
*Joining a successful team of predominantly (but not all) graduates and supporting them in the growth of their business.
*In-depth training programme including induction to client as a company, the industry we operate in and the products and services we sell.
*Quote Management and administration for a portfolio of key customers
*Working in conjunction with the Sales team to ensure all quotes are effectively raised and orders placed
*Working with manufacturers to apply for and negotiate special price discounts for the team and customers
*Handling any queries relating to the fulfilment of customer orders
*Delivering against pre-defined customer service level agreements
*Owning the Quote Process and feeding back updates at key stages to the account managers
*Responsibility for customer backlog reports; lead times; delivery performance; sales order creation; customer information provision; customer service, relationship building; reporting
*Identifying process improvements that improve business efficiency and profitability
*Interaction and relationship building internally with key supply chain contacts and externally with customers
*Representing Quote Management in cross-functional & vendor meetings

So if you are a sales support executive looking for your next exciting opportunity please apply today!

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