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Customer Service Administrator

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Hays

2021-12-03 07:42:52

Job location Bamber Bridge, Lancashire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

A friendly business is looking for a customer services administrator to join a close and sociable team.

Your new company
A customer services administrator operating from the offices in Bamber Bridge, due to business development the business is now seeking a friendly and sociable customer services administrator.

Your new role
Customer service duties will include making phone calls, sending emails, great customer communication with customers and any queries they have. Working efficiently and consistently in line with our processes to ensure high operational standards and provide regular feedback. You will be accepted to work collectively within a team to achieve best practice by offering solutions to any hurdles or issues, along with dealing with a target of high volume calls. The working hours of this role are Monday to Friday 8:30am - 5pm ( with an early finish 3\/4pm on Friday).

What you'll need to succeed
In order to be successful in securing this position, you will need to be immediately available and must have a passion for customer service and an excellent telephone manner. All data received must be calculated correctly, therefore, an attention to details is paramount, along with a strong understanding and professional\/enthusiastic outlook towards customers is essential. A good track record of having excellent attention to detail and tactfully and professionally overcoming objections, along with a basic knowledge of IT systems. You will need to fit in to and thrive in the workplace environment alongside numerous colleagues.

What you'll get in return
You will be part of a very friendly and sociable environment, receive free breakfast x3 times a week, early finish on a Friday (3\/4pm), family business feel, free parking, team outings and 28 days holiday

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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