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IT Trainer

hiring now

Hays Specialist Recruitment

2021-12-03 08:52:39

salary: 170.00 British Pound . GBP Daily

Job location Preston, Lancashire, United Kingdom

Job type: contract

Job industry: I.T. & Communications

Job Contact: Simon Iatrou

Job description

IT Trainer - Preston - Immediate start - £170 per day

Your new company
Hays Technology are working with a government organisation looking to recruit an IT Trainer to join their team. You will help address the IT training needs of the organisations users, who require general IT training covering in a range of subject areas.

Your new role
Your new role as IT trainer will be for a period of 3months+ (with possibility of extension). You will be based on site in Preston in a full time role paying £170 per day.

  • Running IT Induction sessions for new starters, covering the essential IT requirements
  • Conducting training on key applications of the Office 365 suite including Excel, Word and PowerPoint.
  • Experience with face-to-face training and remote via Zoom/Teams
  • Helping users to get the best out of Zoom Phone and Meetings, Microsoft Teams (Meetings, Chats and File Sharing).
  • How to be productive with One Note and Microsoft To Do
  • Analysing queries to the Helpdesk and identifying areas of training need for users
  • Dealing with IT Helpdesk support queries as required
  • Conduct one to one session with users as required
  • Posting regular IT updates on the Intranet including How To's and Quick Tips
  • Creating and maintaining IT documentation as necessary to assist users in their day-to-day job
  • Providing digital updates for users on a regular basis
  • Producing Training Documentation as appropriate

What you'll need to succeed

  • Prior experience in an IT trainer role in a similar type organisation
  • Prior helpdesk administration experience is essential
  • Strong working knowledge on various IT systems eg Office 365, collaboration tools (eg, Zoom or Microsoft Teams)
  • Ability to write professional IT documentation with excellent communication skills
  • Highly personable individual with experience of dealing with users at all levels and all abilities
  • Need to be proactive in the approach to users to ensure all IT training needs are being considered

What you'll get in return
You will work for a reputable government organisation and receive a competitive rate of £170 per day for a period of 3 months+.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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