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3rd Line Support Engineer

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Corriculo

2021-12-03 07:37:46

Job location Abingdon, Oxfordshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Salary: £30k - 50k per year + Benefits
Reference: COR3507

3rd Line Support Engineer

Corriculo seeks a 3rd Line Support Engineer to come and join a leading support provider based in Abingdon. Working in my clients recently refurbished office, you'll be joining a company that is rapidly progressing and require further experienced Support Engineers to work with their customer base, troubleshooting a range of issues and problems as they come up!

The Role

Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! You'll work with a varied client base, supporting a range of users and taking on a host of problems. You'll be the final leg of support, closing tickets as well as taking a lead role in project work.

The Company

This is a great company to work for. They have a strong emphasis on employee engagement and the provision of high-quality IT Support for some of the region's biggest names. The team is friendly, helpful and strong from a technical perspective. Joining as the 3rd Line Support Engineer, you'd be expected to solve the majority of problems that come through as well as lead projects / upgrades to successful conclusion.

What's Required?

Experience supporting MS Servers and related technologies including Exchange / AD etc
Working with virtual tech including VMWare / Hyper-V
Basic Networking Skills
Both project and BAU experience
Working alongside external stakeholders and customers.
Ability to work in a varied role with a range of technologies

What Next?

If you're interested in the role and would like further details then please apply now. We'd love to tell you more about this excellent opportunity!

3rd Line Support Engineer

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