Office Administrator

Job description

Westminster Homecare are looking to take on an enthusiastic Office & Payroll Administrator to join our Forest Hill Branch.

This role will be suited to a candidate with a background in health and social care but this is not essential.

Administration and payroll experience is essential

Key Tasks

• Manage and monitor service user invoice queries and complaints; overseen by the branch Manager and / or Deputy

• Support with care worker and office staff payroll

• Manage and monitor the call logging system CM2000; addressing areas of non-compliance by staff members

• Manage and Monitor the alerts on CM2000 to ensure care staff are conducting visits at the allocated time

• Communicate with service users and their representatives if their scheduled care and support is running behind the allocated time

• The manual confirming of time sheets

• Working in partnership with the companys central accounts team

• Any other such duties as may be from time to time required to ensure the safe running of the

• services and delivery of appropriate care to service users.

What Can we offer you?

• Career Development

• WHC Discount Benefit Scheme - Blue Light Card

• Fully funded training and development - NVQ 2, NVQ 3 and more specialist training

• Fully paid training

• Mileage

• Bank Holiday Pay, Paid Annual Leave, Maternity & Paternity Pay

• Pension

• Refer a Friend Incentive

• Hastee Pay - financial wellbeing benefit

Our Recruitment Process

As a CQC regulated employer, Westminster Homecare is committed to safeguarding and safer recruitment. All successful applicants will be subject to an enhanced disclosure among other checks. Professional and character references will be requested only at the time of a conditional offer of employment.

An additional overseas DBS check will be required if you have lived outside of the UK in the last 12 months.

About Westminster Homecare

We started delivering personalised care and support to people of all ages and abilities during 1999.

Today, we provide over 2 million hours of support each year to over 3000 people through a network of 19 branches. We work in partnership with some 40 Local Authorities & CCGs.

With a team of over 2,000 compassionate, dedicated and highly skilled Care Practitioners, we enable those we support to continue living independently in their own homes.

Health and Safety

At Westminster Homecare, we take your safety seriously. We ensure that we meet all Government guidelines when it comes to Personal Protective Equipment (PPE). The safety of our staff and service users is paramount.

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