Customer Service Assistant

Job description

About the Role:
Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.
What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.
We're proud to be owned by our members, and we'd love to be owned by you.

As a Customer Service Assistant, you will:

• Go the extra mile to ensure customers have a fantastic store experience
• Provide customers with a speedy and convenient checkout process
• Ensure the store looks presentable for customers
• Replenish stock to ensure customers can purchase our wide variety of products
• Be actively involved with social initiatives and volunteering hours to support your local community

About You:
To be a successful candidate for this role you will need:

• A natural ability to listen, interact and communicate with customers
• Enthusiasm and resilience to support your colleagues when the store becomes more demanding
• Flexibility to work a range of shifts including evening and weekends
• To be presentable and tidy at all times
• Confidence and a friendly, approachable nature

Why Join Us?
As well as operating a Food Retail business, Your Co-op has a wide variety of trading groups meaning you would get the best of many worlds:

• Opportunities to work across all our trading groups - childcare, funeral, travel, utilities, post office, pharmacy and support services.
• Rewards from a range of business groups including food store discounts, childcare discounts, travel holiday discounts and more!
• Paid volunteering hours to help a community cause of your choice
• Annual share of profits

Apply now to be part of Your Co-op!