Casual Enablement Worker - Positive Behaviour Support

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Job description

Job details
Posting date: 08 November 2021
Salary: £10.01 to £10.21 per hour
Hours: Part time
Closing date: 08 December 2021
Location: Telford, Shropshire
Company: Telford & Wrekin Council
Job type: Permanent
Job reference: TWC

Summary
Job Purpose

• Working as part of a bank of casual staff you will provide support to the Positive Behaviour Support team which sits within our Community Support Service, you will provide personalised intensive behavioural support to customers with a wide range of support and enablement needs including those with behaviours which may challenge.

• The Enablement Worker (PBS) will look to support individuals to achieve personal objectives to maximise Independence, Choice, Wellbeing and Community Involvement. This will be done in a variety of locations including the customers' home.

• The service forms part of Telford & Wrekin Council's My Options Activity Wellbeing and Care Services which is delivered over a 24/7 working pattern.

• This is a regulated service and available for regular inspection by the Care Quality Commission, therefore requires a high level of accountability

Major Tasks

• Maintaining a customer focus ethos at all time you will ensure the delivery of high quality, support and enablement services. Supporting people to improve independence, health, and wellbeing ensuring individuals receive the support they need to live healthy, safe and fulfilling lives.
• To be responsive to an individual's needs as detailed within the framework of both their personal enablement and positive behaviour support plan managing and minimising challenging behaviour whilst working flexibly to respond to any changing needs.
• To ensure the wellbeing of those people using the My Options Service by providing agreed support with all aspects of personal care, health and wellbeing support, domestic and household tasks, as detailed in the customers personal plan.

• To actively support customers both one to one and in groups to achieve agreed objectives, gain new skills and encourage new experiences, including skills for learning and work. Promoting confidence, positive behaviour and community engagement.
• To deliver good quality, safe working practices and proactively contribute to the internal and external quality assurance process of the service, in accordance with standards and regulations e.g. Care Quality Commission (CQC)
• To liaise with Senior Enablement workers/Assistant Service Leader/ Service Leader at the beginning and end of each shift to relay any changes, and receive information regarding customers or service delivery.
• To report back to the Service Leader/Assistant Service Leader/ Senior Enablement Worker any concerns, changes or progress in the Customer's circumstance and record these changes appropriately.
• To communicate effectively using verbal and non-verbal skills, and record information to required standards
• Attend and contribute to team meetings as required. Undertake any other duties commensurate with the grade and status of post.

Contacts & Relationships

• Create and maintain professional relationships with people using the service and family carers
• Work alongside social care and health professionals, and internal/external providers, community groups and voluntary organisations.
• Service Leader / Assistant Service Leader/ Senior Enablement Worker for advice, guidance and assignment of duties

• Actively support other My Options staff and volunteers working with the service.

Proud member of the Disability Confident employer scheme

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.