Microsoft Dynamics 365 Functional Consultant

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Job description

We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Microsoft Dynamics 365 Functional Consultant -Telford - 2 days a week onsite for one of their public sector Clients based in UK.

• IR35: This role is inside of IR35
• Initial duration: 06 months

Role and tasks

Main Duties and Responsibilities:
Our functional consultants collaborate with clients and developers to identify, explain, design and implement the right solutions and processes for our clients. Working as subject matter experts and trusted advisors in everything Microsoft Dynamics 365 related, our functional Consultants can advise clients in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 and are able to translate it into the technical requirements for our Dynamics 365 developers working to implement the solution.
In your work, you will be expected to deliver consulting assignments (as well as support sales and pre-sales activities).

Tasks may include:
Manage and advise the requirements gathering process by meeting with stakeholders to define the business and functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.
Reengineering business processes/Business Process Management and advise on enhancements based on best practice and Dynamics 365 knowledge.
Developing performance metrics, measures, benefits and KPI monitoring.
Managing business change within our clients - Workforce Engagement, Change Impact Assessment & Change Readiness, Training Plans.
Exposure to a variety of industries eg Retail, Utilities, Manufacturing, Transport, Health.
We are looking for the highest quality individuals who bring the following attributes, experience and skills that enable them to deliver rapid value to our clients:
Broad understanding of Dynamics 365 (Customer Engagement)- Out-of-the-box functionality and limits
An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.
A desire to continually develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds and how it can benefit our clients.

Excellent consulting skills:

o You form strong and lasting relationships with clients and colleagues, and these interactions should be second nature to you.
o You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365.
o Flexible attitude, critical thinking and the ability to engage with stakeholders at every level - from c-suite to end user.
o You can successfully translate business and customer needs into a great digital customer experience.

Demonstrable skills in facilitating workshops, gathering and documenting requirements, translating requirements into business processes, stakeholder engagement, creative thinking, presentation and coaching.
A strong academic and continuing professional development record, and ideally a strong university background or a management qualification.

Ideally you will have had previous experience within a consultancy role, with experience of:

Working according to an agile methodology, planning projects in sprints and writing Epics, Features and User Stories. Scrum master experience would be beneficial.

If you are interested in this position and would like to learn more please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.