Spare Parts Administrator

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Job description

Spare Parts Administrator \u00A322,000 - \u00A323,000 Telford

Your new company
Hays are working in conjunction with a growing manufacturing company based in Telford who are looking for a Spare Parts Administrator on a permanent basis.

Your new role
Our client, is a reputable name within the Shropshire area and due to growth, are looking for a Spare Parts Administrator to join their team. The purpose of this role is to deal with incoming enquiries to establish customer needs and requests for spare parts via a variety of communications, e.g. telephone, e-mail and CRM. Also checking warranty queries and helping resolve issues.
Duties will include:

* Ensuring all the relevant information is provided by the customer to correctly assess which part is required
* Assess warranty claims
* Producing invoices to send to customers
* Assisting with payment queries
* Releasing orders to warehouse for processing
* Maintaining \/ updating various spare parts spreadsheets
* Ongoing maintenance of spares stock levels including monitoring and updating of min & max levels

What you'll need to succeed
You will be professional in both your written and oral communication, as you will be required to communicate both with customers and with other departments such as logistics, in order to gain \/ provide information in a timely manner. You will have impeccable organisational skills to ensure you keep on top of both outstanding requests and stock levels. It is essential that you have a background in a similar technical customer service based role. A good solid understanding of Excel is required along with excellent attention to detail.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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