Coordinator - Agency and Lease

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Job description

About The RoleAre you looking for a new challenge within a growing and forward thinking organisation that makes a real difference to people's lives? Is so, we really want to hear from you.We have an exciting and varied opportunity, for you to join our Supported Housing team as a Coordinator - Agency and Lease. You will oversee properties which are owned by LiveWest and either managed or leased out to a range of external care/support providers. This includes properties leased out as care homes and registered with the Care Quality Commission (CQC).The role sits within the Learning Disability and Agency Managed team, where you will work along side another Coordinator and the Team Manager. A significant part of the role will involve working on your own and therefore being self-motivated, well organised and comfortable working alone will be essential.On a day to day basis, you will ensure the effective management of our managing agents and leases, ensuring all agents/ lessees comply with company, statutory and regulatory requirements. Through the use of quarterly returns and positive relationship management, you will ensure that the organisations are maintaining good housing management standards and ensure that they follow best practice. A key element of the role will be to act as a point of contact for our external partners as well as providing information to colleagues. You will also analyse and use information to arrive at informed business decisions and undertake regular inspection of agency managed and leased schemes, to ensure compliance of managing agreements and that fire safety and other risks are effectively managed. This will also involve the collation of organisational information. This role is field based but requires some office/computer based work, alongside some travel around the patch covering: South Somerset, West Somerset, Mendip, Bristol, B&NES, South Gloucestershire and Gloucestershire. It is is being offered on a fixed term basis for a period of up to 18 months. About The CandidateTo be considered for the role of Coordinator - Agency and Lease, you will: - Have excellent written and verbal communication skills - Be able to work effectively with a range of external organisations and establish effective working relations - Be able to problem solve and identify solutions to a range of issues - Have experience of maintaining computer records and putting into place action plans - Ideally have some knowledge of social housing/ supported housing and have an understanding of the issues that vulnerable individuals might face on a daily basis (D) - Be able to assess risks and manage appropriatelyWhat we offer:• Competitive salary • Defined Contribution pension scheme - employer contribution of 6% - 9% • Death in Service benefit ( 3 x salary) • 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days • Annual Leave purchase • Family Friendly policies • Health Cash Plan including dental and optical cover • Employee Assistance Programme • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs • Cycle to Work scheme • Car Benefit scheme • Learning and Development including coaching and professional qualification support • Volunteering days • Discretionary Bonus schemeYou may have experience or an interest in the following: Supported Housing, Administrative Assistant, Administrative Coordinator, Office Assistant, Customer Service, Support Assistant, Social Housing or Housing Association.About The CompanyLiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.