Supporter Care Assistant - Band 3

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Job description

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Supporter Care Assistant - Band 3

37.5 hours per week -Normally between Monday to Friday (office hours: 9am - 5.30pm), but withoccasional out of hours at evenings and weekends.

Do you want an incredible opportunity to join an NHS and a successful charity as it undergoes an ambitious and brave rebrand and new strategic direction? The Forever Friends Appeal helps the Royal United Hospitals Bath NHS Foundation Trust to do more and provide exceptional healthcare for everyone. We push the boundaries of healthcare through innovation, research, cutting-edge equipment, enhancing our spaces and supporting our people to be extraordinary.

As a valued member of our busy fundraising team, you will support our individual giving programme by looking after our wonderful supporters who are fundraising for the RUH as well as supporting RUH wards and departments with their fundraising. You will deliver an exceptional supporter experience to current and new supporters through delivery of high quality supporter journeys; helping with all enquiries, and ensuring supporters feel valued and a key part of our work. This includes processing all relevant gift entries on the database, producing letters and correspondence for regular / committed donors, individuals, and support from special occasions and celebrations.

If you would like to develop a career in fundraising and be part of an amazing team helping to brighten up the day of our incredible NHS staff, patients and supporters please apply.

If you would like more information about the role please email
Equal opportunities

We are an equal opportunities employer and welcome applications from all sections of the community.

Applications from job seekers needing Skilled Worker sponsorship to work in the UK will be considered alongside all applications. For further information please visit the UK Visas and Immigration website.

Tier 2/skilled worker applicants, applying for entry to the UK, must present a criminal record certificate from each country they have lived continuously/ cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.

For further advice, please visit Applying from overseas web site.

Privacy Notice

If offered a position, your information will be transferred into the national NHS Electronic Staff Record database and a local file will be created and retained at the Trust. For further information about how we use your data, please refer to our privacy notice.

Notifications & Communication
All communication is via email/NHS Jobs. Please check these regularly. If you are not contacted within 4 weeks of the closing date (5 weeks for consultants) please assume you have not been shortlisted for interview. Unfortunately, due to the volume of applications we receive, we cannot provide feedback on application forms.

References
If offered a position, we will request references by email covering the last 3 years of work or study. One referee must be your current/most recent line manager or tutor. Please supply an organisational email address for your referees on your application form.

Disclosure & Barring Service
All posts are subject to a DBS check at the appropriate level, as per guidelines set out by the DBS.

Smokefree Site

The RUH is an entirely smokefree site - colleagues, patients and visitors are not permitted to smoke anywhere in our grounds.

Please note, unless specifically agreed with the Recruiting Manager, the Trust does not pay interview expenses.

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