Customer Demand Planner

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Job description

In this exciting and fast paced role you'll be instrumental in building great relationships with your customer demand teams. This is a great opportunity for someone with demand planning experience, or transferrable skillsets, looking for an exciting new position.Using business intelligence and forecast information from our Sales and Marketing teams and your customers, you'll build, develop and maintain the accurate volume forecast.You will need an open and flexible approach to building great relationships with your customer demand teams, including collaboratively working across Head Office (HQ) and operations.Key responsibilities will include:Building, developing, and maintaining effective accurate demand forecasts at Customer levelManaging and building strong supply chain customer relationships, and leading customer supply chain reviews, focusing on forecast accuracy, service, availability and waste reductionRepresenting the business in demand planning & supply reviews with your customers, ensuring great service and collaborative communication of shortagesEnsuring that all events, launches, delists, range changes, promotional and marketing activities are effectively reflected in the sales forecastUtilising forecast accuracy analysis to develop and improve forecast accuracy at customer and product level for ourselves and our customersWorking collaboratively with internal stakeholders including Account Management, Production Planning, Marketing and Logistics to ensure great service and forecast accuracyClosely coordinating and communicating customer action plans, sharing key insights and information with the Production Planning teams

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