Team Leader (Networks)

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Job description

Our client are looking for a Networks Team Leader on a permanent basis and are looking for someone who can come on board and be responsible for the development and management of all directly reporting staff, the development and continuous improvement of the Technical Area for which they are responsible and the associated operating policies and procedures, SLA's/OLA's and support and guidance material relevant to the Teams function.

Responsible for ensuring that critical ICT services eg Infrastructure, Networks and ICT Security that are essential to the smooth operation of the Council are highly available, secure and operate to the satisfaction of the workforce that rely on them for the delivery of legislative obligations.

Responsible for planning and managing upgrades to ICT Infrastructure and Network services including routine hardware, software, firmware and security updates; providing leadership and management around routine change, minimising the risk of failure and significant disruption by robustly testing changes up front and careful management of risks

Manage relationships with internal business stakeholders, ICT colleagues and third party ICT providers to ensure that service delivery is in line with business expectations and that strategic and tactical opportunities for improvement are identified and realised where possible.

Responsible for ensuring that there are technical roadmaps for supported services including Infrastructure and associated management tools so that benefits are exploited, resources are identified in order to effect planned changes and that all services remain fully maintained and serviceable in line with security, compliance and licensing standards.

Monitor and manage the performance of third party suppliers ensuring that their performance is delivered in accordance with SLA/contractual agreements and where necessary instigating service improvement plans