Returns Operative

---

Job description

The Best Connection has grown to become a leader in delivering flexible workforce solutions to the UK's industrial, construction, driving, retail and warehouse & distribution sectors. Our aim is to find the best job fit for candidates and our clients. We achieve this every day for thousands of people up and down the UK by painstakingly matching individual requirements to opportunities. If you are happy - so are we!

We are currently recruiting for the role of Returns Operative for our long-standing client in Barton under Needwood. They are a return to market specialist who are a division of the UK's leading B2B consumer electronics repair and refurbishment service provider.

The company has continued to grow year on year and are now looking for more people to join their team. At their site in Barton under Needwood they are working on behalf of one of the biggest UK retail brands. They handle and manage their return products which include TV's, Tablets, Mobiles, Laptops and Bicycles. There are four main roles - Booking returned products onto the in-house system, testing products in line with the company standards, cleaning products and Packing items ready to be shipped.

The site has comfortable standard hours are 07:10 - 15:10, Monday to Friday. Due to COVID safeguarding start and finish times vary, you will be informed prior to your start. We are also able to offer hours to fit around those candidates who have parental commitments, these hours are 09:30 - 14:30, which includes a 30 minute unpaid break.

What does the role involve?

Be responsible for the test and repair to component level of several product types
Achieve the set targets in all areas of work e.g. turnaround, productivity KPI's and customer expectations
Be capable of working to local work instructions and writing local instructions for new products on BMS
Update the BOSS repair tracking system and manufacturer sites with information on repairs as required
Be responsible for agreed internal projects to help business needs
Be familiar with and work to all their operational procedures as per ISO 9001
Be aware of and work to all health and safety procedures and highlight any issues
Any other reasonable tasks as requested by a Team Leader or Manager

What do candidates need?

Must have a responsible attitude towards the quality of their work, eliminating the need for any form of quality inspection
To be able to work without constant supervision
To be mature, self-motivated, innovative and analytical
The ability to use and maintain tools
To be thorough and pay attention to detail
Analytical thinking skills
Be able to adhere to deadlines
An understanding of the importance of data protection
Testing and reassembling knowledge
Ideal candidates will have previous experience, however full training will be provided.
Are there any additional Benefits?
Ongoing stable work with the possibility of the role becoming permanent role after a successful qualifying period.
Overtime paid after standard hour's worker, £13.33 per hour
Award winning training developed by the dedicated training team.
Safe, clean and tidy working environment
Friendly and Supportive Management Team
Discounted staff shop
Paid doctor's appointments (3 occasions per 12 month period)
Emergency holiday's (2 days per 12 month period)
Designated consultant to your support in your new role.
Free, onsite parking.
Good local transport links.
Subsidised Canteen providing full breakfast and lunch time menus

Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Overtime Available
- Possible permanent position following a successful trial period
- Shift Premiums
- Training Provided

How to achieve higher pay rate:
Working Overtime

All vacancies are available and correct at the time of posting. Some details may be subject to change