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IT Analyst

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Hays

2021-12-03 07:43:22

Job location Stoke-on-trent, Staffordshire, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Hays Technology are looking for a IT Analyst to join part of a team which provide help desk support and ensure that our clients IT systems and technology run reliably and efficiently whilst assisting with the implementation and development of new systems to support future growth.

What you'll be doing

Provide technical support to internal employees both professionally and efficiently, maintaining a high degree of customer service
Manage, maintain and upgrade our IT hardware, Microsoft server and client operating systems, desktop software and networks
Diagnose and solve hardware\/software faults
Ensure that all SLA's are met
Take ownership of user problems, perform a technical diagnosis and fix the issue either remotely or on-site
Monitor system performance and capacity to ensure availability of key systems#
Keep up to date with current IT developments

Who you will be working for:

Our client is a legal and professional services business with 930 professional advisers delivering high-quality services to over 18,000 clients from 15 office locations across the UK.

What we are looking for:

Experience in IT systems covering a range of Microsoft server and client operating systems, server applications and desktop software
Networking - LAN, WAN and WI-FI
Virtualisation technologies
Security systems, data back up\/recovery and patch management
Anti-virus software
Excellent oral and written communication skills
Analytical and problem solving skills
Ability to work on own initiative
Team player
Positive attitude
Self motivated

What you'll get in return

This is a great opportunity to be a part of a rapidly expanding company whilst being supported to be the best you can be. Our client offers a competitive salary, 23 days a year holiday (plus bank holidays), modern surroundings and the potential for career development.

Please click to apply for this role, we welcome your application!

I am a Candidate Manager for Hays Technology, specialising in the Public Sector for the East Midlands, helping tech professionals develop their careers and ensuring organisations are supported by top talent.
My passion for this space stems from building a business on strong principles of customer service and delivery.

At Hays Technology, we are shaping the future of recruitment. So whether you are hiring for your team, or looking to take the next step in your tech career, talk to us today.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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