School IT Technician-Stoke on Trent

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Job description

Schools IT Technician Permanent Stoke-on-Trent \u00A320,000-24,000

Your new company
You will be based at a local school which is part of a large educational trust. You role will be to service the need of that school on a day to day basis additionally working on Trust wide projects Your new role You will have a base location where day to day you will be involved in providing outstanding level of IT support and IT project related activities to staff and students at the school in your care. You will ensure that all IT support needs are logged, investigated and resolved (or escalated where appropriate) within the target time frames as dictated by the associated SLA.. You will deploy and maintain Windows 10 PCs, Laptops, Tablets and other peripheral equipment such as scanners, printers, interactive whiteboards and projectors, ensuring that this hardware is regularly tested and ready for use when required. Over time you will work with the relevant teams to support the on-site infrastructure elements such as physical & virtual servers and networking devices, thus ensuring the availability and security of the network, data and applications. You will also administer user login accounts, distribution and security groups, ensuring that staff, students and trainees teachers have access to the data and resources they need.

What you'll need to succeed

* Microsoft Windows 10, Office 2016, Office 365, Apple OS and desktop related software products.
* Citrix, Virtual Desktops, LAN\/WAN, TCP\/IP, Anti-Virus, Internet Access and security solutions.
* Administering AD login accounts, Distribution and Security Group membership within a Windows Server 2012 Active Directory.
* Supporting Windows 10 PCs, laptops and tablets.
* Supporting Apple products, specifically iPads and iPods in an educational or corporate environment.
* Have excellent troubleshooting skills, backed by a clear, analytical approach to problem solving.
* Be self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment.
* Have the ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.
* Be professionally presented, flexible and adaptable, and be able to handle the various pressures and demands associated with working in a highly customer focussed ICT support role.
* Be a confident communicator and your excellent verbal and written communication skills will enable you to confidently deal with all levels of stakeholders and internal colleagues.
* Ideally have significant, recent experience in a similar client facing, IT Service and Support role, preferably within a primary or secondary school.

What you'll get in return
Salary between \u00A320,000-\u00A324,000 per year, a chance to work across a large educational trust and be involved in large projects

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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