Office Administrator

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Job description

NESFircroft are working on behalf of a global power technology business searching for a HR / Payroll Administrator. With a presence in over 90 countries, This business offer products, systems & software solutions to the global energy industry and have been leaders in innovation for over a century. With a customer-base across multiple industries including Energy, Utilities, Industrial and Transportation and almost 40,000 employees, they are committed to providing access to affordable, reliable, sustainable and modern energy globally.

The HR / Payroll administrator will be required to execute accurate HR and payroll administration processes for an assigned group of employees. Provide appropriate support for internal customers, and deliver accurate and timely processing of information for all stakeholders in accordance with defined Service Level Agreement(s)

Main Responsibilities

Executes and delivers assigned services in compliance with all standard operating procedures/policies or other procedures in place, in accordance to the defined Service Level Agreement(s).
Execute and deliver assigned services to the HR community, managers and employees in compliance with all standard operating policies and other procedures in place, and according to defined Service Level Agreement(s). Show a customer service mind-set and a proactive way of working to serve customers with a "can do" attitude. Recommend enhancements and simplification of existing processes and procedures based on feedback and experience with customers.
Communicates information within the HR Operations team and to customers/stakeholders regarding progress of assigned processes.
Records and manages incoming employee enquiries in an appropriate IT system (ticket tool). Performs data entry into appropriate systems as necessary for assigned HR/Payroll Services. Maintains a high level of data quality and accuracy in the systems, in accordance with Internal Controls framework. Provides on demand reports related to the process, where required.
Prepares information and documentation for internal and/or external third parties.
Recommends enhancements and simplification of existing processes and procedures based on feedback and experience with customers.

Challenges & Opportunities

Partner with relevant stakeholders to represent UK & IE.
Maintain integrity and a "can do" attitude under pressure to meet deadlines
Accuracy and Focus
Adhere to defined and established Internal Controls
Core Competency Requirements

Customer Focus
Quality Focus
Organising and Prioritising
System and Process Improvement Focus
Collaboration
Knowledge, Skills & Experience

Usage of Word, Excel, Powerpoint, Outlook, SAP, WorkDay & AskHR
Worked in a HR/Payroll environment working with outsourced payroll
Customer Service Skills
Communication skills
Numerate and able to interpret accurately numeric and text data

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.