Tracking & Monitoring Officer

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Job description

The starting salary for this role is £31,273 per annum based on a 36 hour working week.

A key part of Surrey County Council's journey and drive to transforming the council is the Family Resilience Programme, "ensuring all children in the county receive the right help at the right time to enable them and their families to develop resilience to face future life challenges independently".

An integrated Children and Learners' Single Point of Access will assist in delivering the aims of the programme. The Single Point of Access will provide the opportunity to ensure there is one single point of access for families, schools and / or settings where there is a concern about the child or young person's needs, whether safeguarding, Early Help, learning and / or developmental needs.

As a Tracking and Monitoring Officer, via robust data assessment of the available systems, you will be tracking the outcomes of interventions and services delivered or facilitated by the Single Point of Access. As well as this, you will be checking that agreed outcomes have been captured and recorded so that they can be evaluated and measured. You will work closely with the Team Manager and raise risks you have identified to the appropriate team / individual.

A keen eye for detail will be required to undertake this role for the retrospective assessment, but also to identify emerging trends and patterns.

To be shortlisted to interview for this position your application will clearly evidence:

• Experience within Children's services
• Data interrogation and reporting skills
• Ability to use large scale databases
• Excellence in written and verbal communications with the ability to build sound relationships with customers
• Ability to apply relevant health and safety, equality and diversity, and other County / Service policies and procedures
• Ability to work with others to improve customer service
• Good administrative, organisational and analytical skills
• Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative
• A methodical approach to information gathering, recording and reporting.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Package Description

Additional Information

The job advert closes at 23:59 on 17/12/2021.

Interviews will take place on 30/12/2021 with flexibility for annual leave.

This is a 12 month secondment / fixed term contract.

A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Contact Details

For an informal discussion please contact Louise Forde at or Jackie Pomeroy at .

We look forward to receiving your application. Please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.