Senior Operations Manager - Social Care

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Job description

Job details
Posting date: 29 November 2021
Salary: £42,000 per year
Additional salary information: + £1,200pa car user allowance and benefits
Hours: Full time
Closing date: 13 December 2021
Location: Chertsey, Surrey, KT16 0PL
Company: Avenues Group
Job type: Permanent
Job reference: 265

Summary

Join Avenues today, a community where people smile, laugh and grow - and achieve great things. We welcome applications from everyone who wants to make a difference to people's lives and enjoy a rewarding job!

We have an exciting opportunity for a Senior Operations Manager to join our Avenues South teams based in Chertsey.

Flexibility of home and office working driven by needs of the services.

You will be responsible and accountable for the management of a group of residential and supported living services within the Chertsey, Caterham, Redhill and Horley area, ensuring that they deliver high quality outcomes and be the key external-facing representative of Avenues within your area of responsibility.

Although the role will mostly be Monday to Friday you must be flexible to work occasional evenings and weekends when required. You will also be required to take part in a tier 2 on-call rota.

Demonstrate effective leadership to enable managers to provide consistent high standards of support, to deliver the vision, values and operating principles of the organisation.
Act as a practice lead, role modelling person centred approaches.
Use quality assurance systems to monitor the health, safety and wellbeing of the people using the services and of my staff teams.
Identify and maintain significant relationships, both internally and externally.
Encourage, lead and demonstrate a solutions led culture.
Ensure effective recruitment to meet the requirements of the services.
Promote and maintain inclusive community links.
Collaboratively work with other departments within central services.
Be responsible for budgets and resources within services for which I am responsible, ensuring that they are managed in accordance with the Group's policies, priorities and guidelines. To identify and report any financial concerns to my Regional Director and the Finance Department.
Be accountable for the knowledge and delivery of all applicable requirements set out under any relevant regulatory legislation (e.g. the Health and Social Care Act).
Act as the Registered Manager of a location as and when required or identified by the Regional Director.

We are looking for someone who has:

Excellent knowledge of the external operating environment, both locally and nationally.
Experience in both residential and supported living settings (essential).
Knowledge and experience of person centred approaches, including positive behaviour support and person centred active support.
Understanding of working within the voluntary sector.
Commercial awareness.
Experience of managing budgets and financial information.
Knowledge of sector regulatory bodies and their standards.
Knowledge of sector relevant legislation.
Level 5 diploma or equivalent experience.
Ability to develop and maintain relationships.
Effective leadership and management skills.

Due to the nature of the role it is essential that applicants hold a full valid driving licence and have access to their own vehicle.

Why to join us!

We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Our employees feel that they really matter, which makes them want to do their very best for the people we support, and achieve our vision. We know that well-supported people support people well.

Your reward:

Paid enhanced DBS
E-learning/Classroom training/Diplomas
Regular one to one supervision
Refer a friend bonus scheme - earn up to £500
Increasing annual leave with length of service
Flexible working
Occupational sick pay
Maternity/paternity pay
Employee Assistance Programme to support with your wellbeing!

Apply today not to miss out on this great opportunity!

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

***Due to the nature of this role and legal requirement, it is mandatory for successful applicants to be fully Covid-19 vaccinated and be able to provide evidence of their vaccination status***

Proud member of the Disability Confident employer scheme

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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