Lead Case Manager

Job description

Lead Case Manager

Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. They provide practical and emotional support to prisoner's children and families, to prisoners, and to those who have resettled back into the community. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being, and their work focuses on human relationships, family and community. They are committed to achieving high standards of quality in all that they do.

Position: Lead Case Manager
Location: HMP Ford, Arundel BN18 0BX
​Contract type: Permanent
Hours: Full Time, 37.5 hours per week, Monday-Friday
Salary: £24,000 per annum

Closing date for applications: 23rd November, 2021
Interview date: TBC

About the role:

To support the existing CFO3 case manager overseeing all participant support interventions. Assisting the Service Manager to Monitor, manage and reporting on individual & site performance targets for HMP Ford on a weekly and monthly basis. Working closely with the Service Manager to identify performance improvement actions and best practice at individual and site level. Monitoring data flow, information sharing protocols and accurate recording of referrals and cohort data. Ensuring the Case Manager adopts a multi-agency approach, working with a range of statutory and non-statutory partners including Community Rehabilitation Companies, National Probation Service, Youth Offending Services, and voluntary agencies to break down participant barriers to progression. You will also manage an individual caseload at your designated prison and deputise for the senior Case Manager as and when needed for contract meetings.

About you:

To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with prisoners in a challenging multi-agency environment on a highly targeted payment by results contract. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of our client's work and have knowledge of safeguarding/child protection practice.

Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What they offer:

Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement of 30 days per year plus bank holidays. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a basic Disclosure and Barring Service check