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French Speaking Account Protection Specialist

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Manpower 12.09 British Pound . GBP Per hour

2021-12-03 10:00:03

Job location Brighton, Sussex, United Kingdom

Job type: fulltime

Job industry: Trades & Services

Job description

Are you looking for a role that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate, working with our client a FTSE 100 Credit Card Company based in the heart of Brighton.

The Role

* Minimise fraud loss exposure for through identification of accounts that were obtained through fraudulent applications that are either pre or post approved and Accounts that have been taken over by fraudsters
* Analysis of new applications which could be potentially fraudulent
* Investigation of 'identity theft' fraud cases and ensuring protection of genuine new accounts and credit departments
* Inbound and outbound calls to external and internal clients to resolve cases.
* Verification of potential fraud transaction
* Ability to deal with highly sensitive information
* Meet deadline and target defined for the market
* Address compliance or resource performance issues through line manager
* Responsible for ensuring company compliance

In your role you must be:

Fluent in French
Excellent analytical and communication skills
Flexibility and decisiveness
Strong team player
Strong verbal and written communication skills
Ability to deal with sensitive issues/complaints is essential Ability to work alone when appropriate and meet deadlines on assigned projects/tasks

If you feel that you fit the above criteria, please don't hesitate to apply here today!

This role will be subject to background verification checks. Further details and conditions will be shared on application.

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